Contact Us

Contact us

Our customer service team handles product questions, order updates, returns and delivery issues. We reply to every message, usually within one business day.

Contact details

Email
brownsglacier808@outlook.com

Phone
+86 135 3807 2641

Company
Shenzhen Shensidun Technology Co., Ltd.

Company address
Room 2104A, Tower A, Fencheng Zhigu Building, No. 60 Tiezai Road, Gongle Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong 518101, China

Customer service hours
Monday to Friday, 09:00-18:00 (GMT+8). Weekend and public holiday messages are answered by email within 24 hours.

Before you write

For order questions, please include your order number (it starts with # and appears in your confirmation email). For returns, include the item name and the reason so we can send the right instructions in the first reply.

Response times

Emails sent during service hours are normally answered the same day. Messages received overnight or at weekends are answered within 24 hours. Phone enquiries are answered during service hours only.