Privacy Policy

Privacy policy

This policy explains what personal information we collect when you visit our store, place an order or contact us, how we use it, and the choices you have.

Information we collect

When you order, we collect your name, email address, phone number, shipping and billing address, order contents and payment status. When you browse, we collect device type, browser, approximate location derived from IP address, and pages viewed.

How we use it

We use order information to process payments, pack and ship parcels, provide tracking, handle returns and meet tax and accounting obligations. Browsing information is used to keep the store working, measure which pages are useful and prevent fraud.

Sharing

We share only what each provider needs: payment processors to authorise payments, carriers to deliver parcels, email and analytics providers to run communications and measurement, and tax authorities where required by law. We do not sell personal information.

Cookies

Cookies keep items in your cart, remember your preferences and measure traffic. You can clear or block cookies in your browser; checkout may not work with all cookies blocked.

Retention

Order records are kept for seven years to satisfy accounting rules. Marketing contact details are kept until you unsubscribe. Analytics data is retained for 26 months.

Your rights

You can ask for a copy of your data, request correction or deletion, or object to marketing at any time by emailing us. We respond within 30 days and may ask for proof of identity before acting on a request.

Children

The store is not intended for children under 16 and we do not knowingly collect their data.

Contact

Privacy questions: brownsglacier808@outlook.com. Company: Shenzhen Shensidun Technology Co., Ltd., Room 2104A, Tower A, Fencheng Zhigu Building, No. 60 Tiezai Road, Gongle Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong 518101, China.